Our Promise to You: The GlowWellLab Privacy Policy

Last Updated: July 12, 2025

Welcome to the GlowWellLab family! We believe in being open and honest, and that includes how we handle your personal information. This policy is our promise to you. It explains in simple terms what information we collect, how we use it to create a better experience for you, and how we keep it safe.

Think of this as a conversation. By browsing our site, shopping with us, or just enjoying our content at https://glowwelllab.com/. You’re agreeing to this policy. If you have any queries or suggestions at all, we’re here for you as always!

1. The Information We Collect (And Why)

To make your GlowWellLab experience seamless, from finding the perfect product to unboxing it at home, we need to collect a little bit of information.

• Information You Share With Us: This is the stuff you give us directly.
  • Contact & Shipping Details: Your name, email, phone number, and the address where you want us to send your goodies.
  • Account Details: Your username and password for a personalized shopping experience.
  • Purchase Info: The amazing products you’re buying and your payment details.
  • Your Wishlist: All the items you’re dreaming about.
  • Chats with Us: Any questions or feedback you send to our friendly customer support team.
• Information We Gather Automatically: When you visit our site, we use tools like cookies to learn how we can improve. Think of them as digital breadcrumbs that help us understand:
  • How You Use Our Site: Which pages you love, how you found us, and what device (like your phone or laptop) you’re using. This helps us make the site easier to navigate and more enjoyable for you.
• Information from Our Partners: Sometimes, we work with trusted third parties, like payment processors (such as PayPal or Stripe), who securely handle your transaction and let us know it was successful.

2. How We Use Your Personal Information to Enhance Your Experience

Our main goal is to use your information to make you happy. Here’s how we do that:

• Getting Your Order to You: This is the big one! We use your details to process your payment, pack your order, and ship it to your doorstep.
• Keeping You in the Loop: We’ll send you order confirmations, shipping updates, and answer any questions you have for us.
• Sharing a Little Glow: With your permission, we’ll send you emails about new products, special offers, and tips we think you’ll love. You can unsubscribe anytime with a single click.
• Improving Our Lab: By looking at general trends, we can figure out what products people are loving and how to make our website even better.
• Staying Safe & Secure: We use information to protect our site (and you!) from fraudulent activity and keep everything running smoothly.

3. A Quick Word on Cookies

Cookies are tiny data files that our website stores on your device. They’re completely safe and help us remember things like what’s in your shopping cart or your login details. They are essential for making the site work properly and for giving you a personalized experience. You have full control over cookies and can disable them in your browser, but be aware that some parts of our site might not work as well without them.

4. Who We Share Your Information With

Your trust is everything to us. We never ever think of selling your personal information.

We only give out your information to trusted partners who help us run our business. These include:

• Shipping Companies: To deliver your package.
• Payment Processors: To securely handle your payment.
• Marketing Partners: To help us send emails (only if you’ve opted in!).

We have strict agreements with these partners to ensure they protect your information just as carefully as we do.

5. Keeping Your Information Safe

Protecting your data is a top priority at GlowWellLab. We use industry-standard security measures, like SSL encryption, to safeguard your information from unauthorized access. While no online system can be 100% foolproof, we are committed to doing everything in our power to keep your details secure.

6. You’re in Control: Your Data Rights

It’s your information, and you have the right to control it. You can:

• Access your personal data that we hold about you.
• Correct any inaccuracies in your information.
• Request that we delete your personal data.

If you’d like to do any of these things, just send us an email!

7. A Note for Our Younger Visitors

Our website is intended for users who are 13 years of age and older. We do not take any kinds of information from children. If you believe your child has provided us with their data, please contact us immediately so we can remove it.

8. This Policy Might Change

As GlowWellLab grows and evolves, we may update this policy. If we do, we’ll post the new version right here and update the “Last Updated” date at the top.

9. Have a Question? Let’s Chat!

Your privacy is important, and we’re happy to answer any questions you might have. Please feel free to get in touch with us at your earliest convenience.

• Email: digiraj73@glowwelllab.com

Thank you for being a part of the GlowWellLab community!